exhibitor-big-ideas

Exhibitor
Big Ideas

Exhibitor Big Ideas

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24 Great sessions from retail’s brightest that you can attend for FREE!

The Retail’s Big Show Expo hosts multiple stages featuring Exhibitor Big Ideas sessions where the industry’s brightest solution providers demo their latest products and share insightful case studies alongside their clients. Over three days, experience first-hand what technology is right for you and how other retailers have implemented it.

Exhibitor Big Ideas are open to all, so no matter which one you choose, you can take advantage of these invaluable sessions.

All Dates
 
Tues, 11 June
 
Wed, 12 June
 
Thurs, 13 June
 
Complimentary Translation headsets are provided for Japanese, Chinese and Portuguese
(does not include Exhibitor Big Idea Sessions)
公式カンファレンスには日本語の同時通訳あり
(Exhibitor Big Ideasを除く)

Tuesday, 11 June 2024

11:10AM - 11:40AM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Bridging the Gap: Trends and Challenges in Grocery and Retail
As consumer behavior evolves and technology continues to reshape the shopping landscape, grocers and retailers alike face similar challenges. In this session, we will explore some of the challenges ...
CEO and Co-Founder
RELEX Solutions
Director Procurement Strategy and Supplier Partnership Management
NTUC FairPrice
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Tuesday, 11 June 2024 | 11:10AM - 11:40AM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Bridging the Gap: Trends and Challenges in Grocery and Retail

As consumer behavior evolves and technology continues to reshape the shopping landscape, grocers and retailers alike face similar challenges. In this session, we will explore some of the challenges and opportunities in the grocery market that correlate to the broader retail market. Hear how grocers can adapt to shifting consumer preferences, technological advancements, and market disruptions. Whether you're a grocer, retailer, or industry enthusiast, this session promises valuable insights and practical strategies for navigating the complexities of the modern retail landscape, while ensuring consumer satisfaction, and driving sustainable growth.
CEO and Co-Founder
RELEX Solutions
Director Procurement Strategy and Supplier Partnership Management
NTUC FairPrice
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Utilising AI to create engaged frontline employees & an unparalleled customer experience
Store employees are the face of retail organisations, directly influencing the customer experience (CX). These same workers are often one of the largest cost centers at a company, meaning their ...
CEO and Co-Founder
WorkJam
Managing Director, APAC
WorkJam
APJ Managing Director
Qualtrics
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Tuesday, 11 June 2024 | 11:10AM - 11:40AM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Utilising AI to create engaged frontline employees & an unparalleled customer experience

Store employees are the face of retail organisations, directly influencing the customer experience (CX). These same workers are often one of the largest cost centers at a company, meaning their employee experience (EX) is vital to unlocking additional productivity and efficiency. Combine the two, and the impact frontline employees have on both the top and bottom line is significant.  

But what would it mean to your organisation if you could achieve your employee experience goals and increase the ROI of your customer experience investment simultaneously?  

Join WorkJam, the world’s first digital frontline workplace, and Qualtrics, the leader and creator of the experience management category, as they share strategies to utilise the power of AI to bridge the gap between CX and EX to turn real-time employee and customer insights into direct action. The result? A more engaged and productive workforce, increased customer satisfaction, and a better top and bottom line.
CEO and Co-Founder
WorkJam
Managing Director, APAC
WorkJam
APJ Managing Director
Qualtrics
11:45AM - 12:15PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Customer experience and efficiency: Powering the future of retail
How can experience and efficiency help retailers realize their business ambitions in light of rising inflation and customer expectations? It's a complex path to sustainable profitability, but ...
Head of Sales, Singapore
Adyen
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Tuesday, 11 June 2024 | 11:45AM - 12:15PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Customer experience and efficiency: Powering the future of retail

How can experience and efficiency help retailers realize their business ambitions in light of rising inflation and customer expectations? It's a complex path to sustainable profitability, but balancing experience and operational efficiency is crucial. Discover how you can keep your customers at the heart of your retail business, while driving greater efficiency and effectiveness. Join us to explore the future of retail – powered by payments innovation, customer centricity, and operational efficiencies.
Head of Sales, Singapore
Adyen
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Putting Generative AI to Work Today

Generative AI is transforming businesses across industries. Join us to hear Google's perspective on generative AI that can help drive value for retailers. You’ll also hear success stories with

...
VP Industry, Google Cloud
Google
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Tuesday, 11 June 2024 | 11:45AM - 12:15PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Putting Generative AI to Work Today

Generative AI is transforming businesses across industries. Join us to hear Google's perspective on generative AI that can help drive value for retailers. You’ll also hear success stories with retailers who are using generative AI for multiple business use cases.

VP Industry, Google Cloud
Google
1:45PM - 2:15PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Revolutionizing Shopping in 2024 and Beyond
The retail sector is undergoing a profound metamorphosis driven by rapid technological advancements, shifting consumer preferences, and the evolving digital ecosystem. As we navigate through this ...
Omnichannel Director
VISEO APJ
NA & SAPMENA IT Transformation Director
L'Oréal
Commercial Director APAC
Cegid
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Tuesday, 11 June 2024 | 1:45PM - 2:15PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Revolutionizing Shopping in 2024 and Beyond

The retail sector is undergoing a profound metamorphosis driven by rapid technological advancements, shifting consumer preferences, and the evolving digital ecosystem. As we navigate through this transformative era, it becomes imperative to dissect the current state of retail and envision its trajectory in the years to come.

  • The Evolution of Retail
  • Enhancing Customer Experience
  • Future Trends and Innovations
  • AI-Powered Retail Strategies
 
Omnichannel Director
VISEO APJ
NA & SAPMENA IT Transformation Director
L'Oréal
Commercial Director APAC
Cegid
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Mastercard
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Tuesday, 11 June 2024 | 1:45PM - 2:15PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Mastercard

2:20PM - 2:50PM | Exhibitor Big Ideas
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - How can AI help Retailers on their digital transformation journey.
In this session Intel share with you their learning on how AI is helping to accelerate the Digital Transformation facing all Retailers and Brands.During the session Intel will be joined with leaders ...
Global Industry Director, Retail & Hospitality
Intel Corporation
Asia Senior Industry Lead, Retail & Hospitality
Intel Corporation
SVP, Head of DT Center
Shinsegae I&C
Retail Industry Lead
Accenture
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Tuesday, 11 June 2024 | 2:20PM - 2:50PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - How can AI help Retailers on their digital transformation journey.

In this session Intel share with you their learning on how AI is helping to accelerate the Digital Transformation facing all Retailers and Brands.

During the session Intel will be joined with leaders from the Retail Industry to share their experiences deploying AI based solutions and how they can help you on the path to deploying AI everywhere.
Global Industry Director, Retail & Hospitality
Intel Corporation
Asia Senior Industry Lead, Retail & Hospitality
Intel Corporation
SVP, Head of DT Center
Shinsegae I&C
Retail Industry Lead
Accenture
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Mastering the art of omnichannel transformation, and understanding its business impact
Omnichannel transformation is hard to pull off. Technology is an important tenet of change and is critical in helping brands transform their operations to offer unified shopping experiences creating ...
Private Equity Executive
Aurelius
CTO
Lorna Jane
Head of Technology
R.M. Williams
Moderated By: Marcella Larson
Founder
The Woven Group
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Tuesday, 11 June 2024 | 2:20PM - 2:50PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Mastering the art of omnichannel transformation, and understanding its business impact

Omnichannel transformation is hard to pull off. Technology is an important tenet of change and is critical in helping brands transform their operations to offer unified shopping experiences creating profitable stores, top-performing store associates, and loyal superfans for your brand. Attendees will hear from a panel of NewStore customers leading transformational efforts at their organizations, and walk away with actionable tips and insights to bring to life at their organizations.
Private Equity Executive
Aurelius
CTO
Lorna Jane
Head of Technology
R.M. Williams
Moderated By: Marcella Larson
Founder
The Woven Group

Wednesday, 12 June 2024

11:10AM - 11:40AM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Connecting Supply Chain Insights with Customer Experience & Retail Media Strategies
In the ever-changing business landscape, organizations face a crucial question: Should they prioritize precise forecasts or swift decision-making? Striking the right balance is key. At the ...
Vice President, Global Retail & Consumer Goods Solutions
SAS Institute Inc.
Country Manager
Digital Alchemy
Co-founder and CCO
Nexta
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Wednesday, 12 June 2024 | 11:10AM - 11:40AM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Connecting Supply Chain Insights with Customer Experience & Retail Media Strategies

In the ever-changing business landscape, organizations face a crucial question: Should they prioritize precise forecasts or swift decision-making? Striking the right balance is key. At the consumer-facing end of the supply chain, major retailers and consumer goods companies can unlock additional value by leveraging AI and connecting end-to-end supply chain analytics with customer journey insights and retail media strategies. By aligning merchant and non-endemic advertisers with supply chain processes, businesses can thrive amidst fierce competition.
Vice President, Global Retail & Consumer Goods Solutions
SAS Institute Inc.
Country Manager
Digital Alchemy
Co-founder and CCO
Nexta
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Winning Consumer Journeys - Is there really a ‘one size fit all’?
Peter Muggleston, Chief Digital Officer of Mitre10, and Orit Bar-Ad, Global Head Portfolio Strategy at GK Software, will be looking into some of the deeper reasons for consumers behaviour, the impact ...
Chief Digital Officer
Mitre10
Chief Innovation Evangelist
GK Software
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Wednesday, 12 June 2024 | 11:10AM - 11:40AM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Winning Consumer Journeys - Is there really a ‘one size fit all’?

Peter Muggleston, Chief Digital Officer of Mitre10, and Orit Bar-Ad, Global Head Portfolio Strategy at GK Software, will be looking into some of the deeper reasons for consumers behaviour, the impact on consumers expectations from their shopping journey and what that means from technology perspective.

About Peter: 

Before joining Mitre 10, Peter held CIO roles at Tower Insurance, Foodstuffs North Island and ASB bank, all of which undertook complex transformational change in the technology space while Peter was at the helm. Peter joined Mitre 10 in a permanent position in August 2022, however he was an important part of team orange for few months prior in both a consulting capacity for Programme ONE and then as an interim CIO. Peter started his career in technology at Shell International. For the next ten years, Peter worked in some interesting places internationally – such as the Netherlands and Sarawak, Borneo – before returning to New Zealand. 

About Orit: 

Orit, GK’s Global Head of Portfolio Strategy, has worked with Retailers in over 60 countries, from all segments and tiers, for over 25 years. 

Mrs. Bar-Ad spans Retail software strategy, planning and delivery experience from various angles having worked for major providers as well as key retailers around the world. 

 

Chief Digital Officer
Mitre10
Chief Innovation Evangelist
GK Software
11:45AM - 12:15PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - AI-Driven Marketing for APAC Retail: Strategies That Work Now
In APAC’s unique retail landscape, AI is your key to changing as fast as your shoppers do. Join us for an action-oriented session where we'll skip the hype and focus on how to transform fresh ...
Senior Product Director, Google Ads Retail
Google
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Wednesday, 12 June 2024 | 11:45AM - 12:15PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - AI-Driven Marketing for APAC Retail: Strategies That Work Now

In APAC’s unique retail landscape, AI is your key to changing as fast as your shoppers do.  Join us for an action-oriented session where we'll skip the hype and focus on how to transform fresh APAC-specific insights into impactful marketing strategies straight away – across digital, omnichannel, and CPG retail. Customize Google’s predictive and generative AI to work on what really matters to your marketing team - be that store footfall, online sales, new customers, loyalty & app engagement, awareness or retail media goals. Plus, get an exclusive sneak peek at new Google retail features launching in APAC, designed to maximize your marketing ROI in 2024.
Senior Product Director, Google Ads Retail
Google
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas -  Unifying Commerce in SEA: Navigating the New Retail Landscape with Technology and Customer Experience
This fireside chat features BharatiBalakrishnan, Shopify's Country Head & Director for SEA/India, alongside industry experts, who will dissect the transformative trends in retail across Southeast ...
Shopify Country Head SEA & IN
Shopify
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Wednesday, 12 June 2024 | 11:45AM - 12:15PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas -  Unifying Commerce in SEA: Navigating the New Retail Landscape with Technology and Customer Experience

This fireside chat features Bharati Balakrishnan, Shopify's Country Head & Director for SEA/India, alongside industry experts, who will dissect the transformative trends in retail across Southeast Asia, as highlighted in the Shopify SEA Retail Report. They will explore critical themes such as enhancing customer experience, the strategic role of unified commerce, and the impactful investments in technology that are reshaping retail platforms from marketplaces to brand.com. Discover the strategies or approach pivotal for thriving in the ever-evolving retail environment of SEA. 
Shopify Country Head SEA & IN
Shopify
1:45PM - 2:15PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - AI Alchemy: Infuse your Retail Experiences with AI Powered Solutions
In today’s fiercely competitive retail landscape, leveraging AI-powered solutions has emerged as a strategic imperative for retailers. AI enables retailers to use the data gathered to gain deep ...
Solutions Architect
Twilio
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Wednesday, 12 June 2024 | 1:45PM - 2:15PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - AI Alchemy: Infuse your Retail Experiences with AI Powered Solutions

In today’s fiercely competitive retail landscape, leveraging AI-powered solutions has emerged as a strategic imperative for retailers. AI enables retailers to use the data gathered to gain deep insights into customer preferences and behaviours, enhancing the customer journey to deliver delightful experiences. Join this session for advice on how you can use data to deliver personalization, featuring a live demonstration of its practical application.
Solutions Architect
Twilio
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Manhattan Associates
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Wednesday, 12 June 2024 | 1:45PM - 2:15PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Manhattan Associates

2:20PM - 2:50PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - 10x GMV Growth: Unveiling Razer's Marketplace Expansion Journey with Rithum 
Discover how Razer, a leading global gaming brand, utilised Rithum's marketplaces solution to seamlessly expand into global marketplaces. Learn firsthand how data-driven strategies powered by Rithum ...
Senior Manager
Razer.com
Managing Director – APAC
Rithum
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Wednesday, 12 June 2024 | 2:20PM - 2:50PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - 10x GMV Growth: Unveiling Razer's Marketplace Expansion Journey with Rithum 

Discover how Razer, a leading global gaming brand, utilised Rithum's marketplaces solution to seamlessly expand into global marketplaces. Learn firsthand how data-driven strategies powered by Rithum enabled Razer to navigate diverse markets, optimise operations, and amplify their brand presence worldwide. Gain actionable insights to propel your own international expansion efforts.
Senior Manager
Razer.com
Managing Director – APAC
Rithum
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Adapting to the New Norm: Embracing Unified Commerce as the Key to Retail Transformation
The session is about how transformation can often be stunted by decisions that are made. Specific technologies can assist with a more holistic transformation effort that assists retailers to deliver ...
CTO for Retail ANZ
Fujitsu
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Wednesday, 12 June 2024 | 2:20PM - 2:50PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Adapting to the New Norm: Embracing Unified Commerce as the Key to Retail Transformation

The session is about how transformation can often be stunted by decisions that are made. Specific technologies can assist with a more holistic transformation effort that assists retailers to deliver differentiated customer centricity.
CTO for Retail ANZ
Fujitsu

Thursday, 13 June 2024

11:10AM - 11:40AM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - From silos to success: How leading retailers deliver lasting results
Why do tough departmental goals not always translate into improved supply chain performance? While you may see short-term gains, over time contradictions across departments diminish the overall ...
Senior Director Retail Strategy
Blue Yonder Inc
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Thursday, 13 June 2024 | 11:10AM - 11:40AM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - From silos to success: How leading retailers deliver lasting results

Why do tough departmental goals not always translate into improved supply chain performance? While you may see short-term gains, over time contradictions across departments diminish the overall results. More meetings, loose integrations, and shared data will only take you so far. Join this discussion to learn how each speaker achieved lasting business impact through an end-to-end supply chain digital transformation with Blue Yonder.
Senior Director Retail Strategy
Blue Yonder Inc
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Global Market Strategies: Digital, Cost, Risk, Resilience
It’s easy to take the handbrake off your growth targets and expand into new territories worry-free, right? Launching into international markets is exciting, but hurdles like customs delays, fines and ...
Director of India
Avalara
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Thursday, 13 June 2024 | 11:10AM - 11:40AM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Global Market Strategies: Digital, Cost, Risk, Resilience

It’s easy to take the handbrake off your growth targets and expand into new territories worry-free, right? Launching into international markets is exciting, but hurdles like customs delays, fines and penalties, and unhappy customers remain and can deter retailers of all sizes. However, if businesses can get their tech stack and tax compliance right, they’ll be able to overcome these obstacles in new markets and thrive.

Please join Krishna, Director at Avalara, as he delves into the pivotal role of tech and tax compliance in surmounting challenges for retailers venturing into global markets. Discover how leveraging tax strategies and the right tech stack can enhance resilience and ensure success amidst the complexities of international commerce and a tough economic environment.

Tax compliance can be complex. It can be boring, and it can be stressful — but, what you’ll learn from this session, is that it can’t be ignored.
Director of India
Avalara
11:45AM - 12:15PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Real-time Retail with AI: AI-powered Planning, Pricing, Inventory and PLM to Drive Profitability, Enable Sustainability & Stay Close to Consumers
Shift from the traditional concept of 'endless aisle' to the 'right aisle' in retail, focusing on curated assortments aligned with brand promise, products your customers want, environmental ...
President
Centric Software
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Thursday, 13 June 2024 | 11:45AM - 12:15PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Real-time Retail with AI: AI-powered Planning, Pricing, Inventory and PLM to Drive Profitability, Enable Sustainability & Stay Close to Consumers

Shift from the traditional concept of 'endless aisle' to the 'right aisle' in retail, focusing on curated assortments aligned with brand promise, products your customers want, environmental compliance and profitable SKUs.

Retailers and brands need fast, efficient pre-season planning and product development and the agility to react quickly once the selling season starts through strategic pricing, promotional tactics and optimized inventory placement. Sustainability goals, starting from the Merchandise Financial Plan phase through to product execution, must be respected while also profit margins.

Discover AI-driven solutions enabling real-time retail optimization through data-driven decisions, automations and industry best practices from concept to replenishment. Hear case studies from global retailers, brands and manufacturers who are increasing margins by up to15%, lowering inventory by up to 30% and reducing time to market by up to 60% while navigating complex industry challenges with Centric Software's AI-powered solutions.
President
Centric Software
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Experiences from Building a US Retail Media Business, and the Opportunity for the APAC Market
Thinking of building a retail media business in 2024? Melanie Zimmermann, General Manager of Criteo’s Global Retail Media business, recently joined commerce media company, Criteo having spent nearly ...
General Manager, Global Retail Media
Criteo
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Thursday, 13 June 2024 | 11:45AM - 12:15PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Experiences from Building a US Retail Media Business, and the Opportunity for the APAC Market

Thinking of building a retail media business in 2024? Melanie Zimmermann, General Manager of Criteo’s Global Retail Media business, recently joined commerce media company, Criteo having spent nearly a decade at one of the top 25 largest US retailers: Macy’s. There, she successfully built Macy’s Media Network that reaches more than 46 million customers across Macy’s and Bloomingdale’s and influences more than 440 million transactions online and in-store. This session will detail clear learnings from building a retail media network, as well as the market differences that must be considered for APAC advertisers. Key topics will include:
    1. In housing vs. outsourcing decisions when it comes to both the tech stack, people and process
    2. Building a full-funnel on- and offsite value proposition
    3. Maximizing revenue increase by driving growth above and beyond traditional trade dollars
    4. Measurement and insights
General Manager, Global Retail Media
Criteo
1:45PM - 2:15PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Unlocking the AI Power of Hyperpersonalization for Mid-Size & Enterprise Retail

Discover how retail companies increase their revenue and enhance customer engagement and loyalty through the delivery of highly tailored and relevant experiences to each individual customer.

Head of Data Science
Loymax
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Thursday, 13 June 2024 | 1:45PM - 2:15PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Unlocking the AI Power of Hyperpersonalization for Mid-Size & Enterprise Retail

Discover how retail companies increase their revenue and enhance customer engagement and loyalty through the delivery of highly tailored and relevant experiences to each individual customer.

Head of Data Science
Loymax
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - AI Retail Revolution: Harnessing the Power of AI for Frontline Workers
Discover how AI is revolutionising the retail industry by enhancing operational efficiency and customer satisfaction. In this session, we delve into the transformative impact of AI on frontline ...
SVP & Chief Technology Officer
Zebra Technologies
Sales Engineering Manager of Australia and New Zealand
Zebra Technologies
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Thursday, 13 June 2024 | 1:45PM - 2:15PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - AI Retail Revolution: Harnessing the Power of AI for Frontline Workers

Discover how AI is revolutionising the retail industry by enhancing operational efficiency and customer satisfaction. In this session, we delve into the transformative impact of AI on frontline workers and how it's reshaping retail jobs through automation and data-driven insights. Learn how you can equip your business to stay competitive in the rapidly evolving retail landscape with Zebra Technologies and AI.
SVP & Chief Technology Officer
Zebra Technologies
Sales Engineering Manager of Australia and New Zealand
Zebra Technologies
2:20PM - 2:50PM | Exhibitor Big Ideas
Stage 1, Expo Hall, Level 1
Exhibitor Big Ideas - Bricks to Clicks - Driving Seamless Online-Offline Strategies.
In today's hyper-connected world, it's crucial for businesses to adopt a holistic approach that bridges the gap between online and offline channels to create a seamless and unified customer ...
Technology Partnerships Manager – SEA
dotdigital
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Thursday, 13 June 2024 | 2:20PM - 2:50PM | Exhibitor Big Ideas | Stage 1, Expo Hall, Level 1

Exhibitor Big Ideas - Bricks to Clicks - Driving Seamless Online-Offline Strategies.

In today's hyper-connected world, it's crucial for businesses to adopt a holistic approach that bridges the gap between online and offline channels to create a seamless and unified customer experience. Our discussion on "Driving Seamless Online-Offline Strategies" will delve into innovative strategies and best practices to connect online stores and physical locations, ensuring customers receive a consistent and high-quality experience across all touchpoints. We will explore the role of technology and data integration, personalisation techniques, effective omnichannel marketing, and other key factors in creating a cohesive and immersive experience that strengthens customer loyalty and satisfaction. Join us as we discuss the future of retail and learn how businesses can successfully navigate the convergence of online and offline environments
Technology Partnerships Manager – SEA
dotdigital
Stage 2, Expo Hall, Level 1
Exhibitor Big Ideas - Brewing Innovation with The Coffee Bean & Tea Leaf: Transforming Loyalty Marketing Through Collaborative Work Management
Join the fireside chat where Joshua Cheong, Account Executive at Asana and Leroy Chua, Director of Digital and Loyalty Marketing at Coffee Bean & Tea Leaf, as he shares insights on how embracing ...
Country Lead, Philippines & Thailand
Asana
Director of Digital and Loyalty Marketing
The Coffee Bean & Tea Leaf
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Thursday, 13 June 2024 | 2:20PM - 2:50PM | Exhibitor Big Ideas | Stage 2, Expo Hall, Level 1

Exhibitor Big Ideas - Brewing Innovation with The Coffee Bean & Tea Leaf: Transforming Loyalty Marketing Through Collaborative Work Management

Join the fireside chat where Joshua Cheong, Account Executive at Asana and Leroy Chua, Director of Digital and Loyalty Marketing at Coffee Bean & Tea Leaf, as he shares insights on how embracing collaborative work management with Asana has revolutionized their marketing operations, fostered innovation, and enhanced customer experiences in the fast-paced retail landscape.
Country Lead, Philippines & Thailand
Asana
Director of Digital and Loyalty Marketing
The Coffee Bean & Tea Leaf

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