Retail Store Tours

See what’s in store

Retail Store Tours are expert-led, highly curated, time efficient guided walking tours of cutting-edge stores, lasting up to two hours per tour.

The tours allow people to get behind the scenes to collect valuable insights on the latest tech, store designs, employee training, and best practices. Programs are created for retailers and designed to deliver impactful unique experiences for each location.

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Who should tour?

Retail executives in fashion, apparel, health, beauty, cosmetics, jewelry, restaurants, and department stores. For executives in branding, IT, operations, business analyst consulting, or retailers who want to learn new perspectives.

What will I learn?

Learn the eight habits of successful retail: human touch, use of technology, store design, brand story, employee training, safety, adaptation to change, and a unique value proposition.

What will the tour look like?

Each guided tour is led by a retail industry expert who will take retailers to several carefully selected stores at an iconic shopping destination. At each store, an administrator will speak about the features, innovations, store design experience, customer service enhancements and brand stories at that location.

What are the benefits?

  • Experience new perspectives as you go behind the scenes
  • Learn the different solutions each retail store has adopted to overcome their challenges
  • Be inspired with new trends and technology
  • Network with your peers

How do I purchase a tour?

  • Retail Store Tours can be purchased during your Registration
  • The cost is $300 USD per person per tour
  • Guided Retail Store Tours are available to Retailers only

*All Retail Store Tours will depart from a designated location that will be emailed to tour participants prior to event.

 For groups of more than 40pax, please contact nrf-admin@comexposium.com.

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  • Innovative Store Formats

Featuring a tour of some of Singapore’s most innovative stores, attendees will get to immerse themselves in retail experiences that push the boundaries of current-day technology, as well as looking forward to the stores of tomorrow. From addressing the needs of hybrid consumers, to adopting lean formats that minimize wastage and operational inefficiencies, the full gamut of innovation will be on display for attendees to learn from.

 

What will I learn?
•    Key factors driving successful in-market application of new store formats
•    Practical insight into incorporating innovative technologies into existing operations
•    How to manage your organization’s transition towards adopting and implementing these new formats

 

  • Price: USD $300 per person per tour
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  • AI & Retail Technology

A memorable retail experience shouldn’t just be a box-ticking exercise in using as much technology as possible. It’s about creating a holistic experience that, from the first customer touchpoint (be it in-store or online) to that momentous conversion at checkout, uses technology to enhance the journey every step of the way. That’s what these stores are all about — be it integrated digital experiences, the usage of AI, or the leveraging of data to predict customer behavior and actions.

 

What will I learn?
•    Best practices on technological integration with the customer journey
•    Understanding when (and when not) to use technology
•    Real-world applications of abstract concepts like AI, demand forecasting and machine learning

 

  • Price: USD $300 per person per tour
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  • Retail as Entertainment 

The South East Asian mall experience is truly unique — from Singapore to Indonesia, via Malaysia, Thailand and the Philippines, malls across the region treat retail as more than just a transactional experience. In this tour, attendees will see how malls are geared towards treating a mall visit as a day out to be enjoyed by all and sundry, with Michelin-starred restaurants, movie theaters and theme park-esque attractions encouraging families to stay in them for much longer, so they shop even more.

 

 What will I learn?
•    How malls create retail entertainment experiences to encourage footfall and longer stays
•    What stores do to reward in-person mall visits by patrons, from partnerships with other brands in-venue to working with mall management on promotions & visibility
•    Best practices on striking the right balance between treating retail experiences as entertainment while also making sure that conversions still happen

 

  • Price: USD $300 per person per tour

Tour Schedules

The tour schedule will be confirmed soon, so stay tuned!

 

Limited spaces available!

Book your Retail Store Tour when you register for your Conference or Expo pass!

For groups buy of more than 40pax, please contact our NRF APAC Team for group buy prices.

In partnership with:

 

Booking for a Group?
We’re here to make your experience amazing. For bookings of more than 10 pax or special requests for translations,speak to our team!

Book Your Retail Store Tour Today