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Conference

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Key Topics

Conference Theme & Key Topics

NRF Big Show - Jason Dixson Photography - 230115 - 135008 - 5183

Fast Track Your Success at Retail’s Big Show Asia Pacific!


At NRF 2024: Retail’s Big Show APAC, we are bringing together the best and brightest minds in the industry to help fast-track your success.

NRF 2024: Retail’s Big Show APAC is not just another retail convention or expo; it is a unique experience that unites the entire Asia Pacific retail industry under one roof. It is an extension of the world-famous Big Show in New York, relocated to the largest and most diverse retail market in the world – Asia Pacific.

The retail world moves at a breakneck speed, and we must keep up if we want to succeed. That's why NRF 2024: Retail’s Big Show APAC is designed to give you access to new ideas, innovative thinkers, and valuable partnerships that will help you stay ahead of your competitors and capatalise on the future of our industry. 

So, if you are looking to fast track your success in the retail industry, join us at NRF 2024: Retail’s Big Show APAC.

Conference & Expo Pass

Key Topics at a Glance

Latest digital and data trends

Digital Transformation

At the heart of the fast track to success for many retailers is digital transformation - ongoing, iterative, and constant. The most important thing is the outcomes it seeks to achieve. Whatever the goal, the focus is on growth - from a topline revenue perspective and also squeezing more margin for retailers.

First Party Data

Informing all decision-making processes, data is the lifeblood of retail. However, with the increased collection of customer data comes a greater responsibility for retailers to consider privacy impacts, community expectations, and comply with privacy laws.

Reducing costs

De-Risking Supply Chains

De-risking retail supply chains are crucial for success in 2024. To mitigate risk, it’s important for retailers to explore solutions. Done right, these strategies can lead to having a competitive advantage, increased customer satisfaction, and an improved bottom line.

High Retail Costs

The dance to manage profit and not pass costs onto customers is a constant pressure. For many retailers, the current economic conditions have forced them to come up with clever and novel solutions across every cost centre of the business.

Retail Crimes & Thefts

Retail crime is real. The cost of living is impacting retail customers. Staff and store-front security systems are being strengthened, adding to the cost which is being passed on to customers at a time that they can least afford it.

Future of retail

AI & Machine Learning

AI’s impact on ecommerce is expected to grow exponentially in the coming years, with the potential

to revolutionize how businesses operate and how customers shop.

Future-proofing Through Tough Economic Times

Consumer confidence and spending has been negatively affected by a multitude of factors, including higher interest rates, rising energy costs, and the rising cost of living. As retailers seek to navigate these uncertainties, many are exploring ways to drive greater efficiency and effectiveness from their existing tech stack.

Sustainability & Ethical Practices

Implementing ESG practices in retail can be challenging and retailers are looking for practical solutions and inspiring case studies to navigate the complexities.

Customer first

Customer Experience

Brick-and-mortar and ecommerce once provided consumers with two distinct ways to shop, where experiences and expectations were quite different. As technology advances, the convergence of physical and digital retail behaviours are becoming more apparent and businesses need to leverage data and analytics to personalize the customer experience, including a range of delivery and payment options. personalize the customer experience, including a range of delivery and payment options.

Personalization

Personalization is still King. As personalization technologies continue to evolve, retailers need to build new strategies, prioritize their implementation, and operationalize new solutions to ensure that they are delivering the most relevant and engaging shopping experiences.

Payment Flexibility

Payment solutions play a crucial role in the development of eCommerce in Asia Pacific. Whilst cross-border ecommerce is often touted as the promised land, many companies have struggled to deliver on this promise due to regulatory and payment-related challenges.
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