Retail Store

Retail Teams

See what’s in store

Retail Store Tours are expert-led, highly curated, time efficient guided walking tours of cutting-edge stores. 

The tours allow people to get behind the scenes to collect valuable insights on the latest tech, store designs, employee training, and best practices. Programs are created for retailers and designed to deliver impactful unique experiences for each location.



Who should tour?

Retail executives in fashion, apparel, health, beauty, cosmetics, jewelry, restaurants, and department stores. For executives in branding, IT, operations, business analyst consulting, or retailers who want to learn new perspectives.

What will I learn?

Learn the eight habits of successful retail: human touch, use of technology, store design, brand story, employee training, safety, adaptation to change, and a unique value proposition.

What will the tour look like?

Each guided tour is led by a retail industry expert who will take retailers to several carefully selected stores at an iconic shopping destination. At each store, an administrator will speak about the features, innovations, store design experience, customer service enhancements and brand stories at that location.

What are the benefits?

  • Experience new perspectives as you go behind the scenes
  • Learn the different solutions each retail store has adopted to overcome their challenges
  • Be inspired with new trends and technology
  • Network with your peers

How do I purchase a tour?

  • Retail Store Tours can be purchased during your Registration
  • The cost is $300 USD per tour
  • Guided Retail Store Tours are available to Retailers only

*All Retail Store Tours will depart from a designated location that will be emailed to tour participants prior to event.

 For groups of more than 40pax, please contact

  • Retail Formats x Sustainability

Explore the 'Retail Formats X Sustainability Tour' as we take you on a captivating journey through Singapore's innovative retail landscape. Immerse yourself in a plethora of retail formats that redefine the city's shopping experience, unveiling groundbreaking concepts and diverse offerings. Join us in visiting retailers dedicated to minimising environmental footprints and championing social responsibility. Discover stores that place sustainability at the forefront, embracing eco-friendly products, ethical sourcing, and sustainable practices.


  • Price: USD $300 per person per tour
  • Experience Retail

Step into the world of 'Experiential Retail' on our tour, where you'll encounter stores that redefine shopping by offering immersive customer experiences through interactive displays, augmented and virtual reality. These retailers push the boundaries, providing not just products but entertainment, workshops, and personalised services, all wrapped in visually stunning and sensory-rich atmospheres that engage touch, scent, sound, lighting, and colour. Witness the seamless integration of technology, including AR/VR and the metaverse, and take part in community-engaging events and activities. Join us for a glimpse into the future of retail, where unforgettable experiences are the driving force.


  • Price: USD $300 per person per tour
  • Heritage x Retail Precincts

Embark on a journey through Singapore's retail heritage with our 'Heritage x Retail Precincts' tour. Discover iconic retail precincts and shopping malls that mirror the city's vibrant retail scene, each with its distinct personality. Venture into stores across these diverse precincts, each one showcasing the unique characteristics and offerings of its location. Immerse yourself in retail establishments that pay tribute to Singapore's rich cultural heritage and time-honoured craftsmanship. Explore shops that not only offer products but also immersive experiences deeply rooted in local traditions and customs, giving you a taste of Singapore's unique cultural tapestry.

Tour Schedules

Wednesday, June 12,2024

  • 4:30 p.m. - 8:00 p.m. Evening (Retail Formats x Sustainability)
  • 4:30 p.m. - 8:00 p.m. Evening (Experience Retail) 
  • 4:30 p.m. - 8:00 p.m. Evening (Heritage x Retail Precincts)

Thursday, June 13,2024

  • 4:30 p.m. - 8:00 p.m. Evening (Retail Formats x Sustainability)
  • 4:30 p.m. - 8:00 p.m. Evening (Experience Retail)
  • 4:30 p.m. - 8:00 p.m. Evening (Heritage x Retail Precincts)


Limited spaces available!

Book your Retail Store Tour when you register for your Conference or Expo pass!

For groups buy of more than 40pax, please contact our NRF APAC Team for group buy prices.

In partnership with:


Booking for a Group?
We’re here to make your experience amazing. For bookings of more than 10 pax or special requests for translations,speak to our team!