Expo Tour Themes
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Intelligent Retail: Innovation, Ecommerce & Best Practices
- What is it?
Enabling intelligent physical retail with sustainable, smart stores is the key to success with shoppers today. Connected Commerce integrates in-store and online to allow customers a seamless shopping experience. This tour focuses on technologies enabling intelligent physical retail with sustainable, smart stores; and how in-store advertising drives in-store customer loyalty programs. - Who should tour?
Retailers responsible for business analysis, business development, marketing, IT, and operations. - What will I learn?
- How to measure the impact of sustainability
- Smart stores vs. standard stores
- How in-store advertising drives in-store customer loyalty programs
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Connecting The Customer Journey
- What is it?
This tour focuses on achieving operational excellence in key pillars of retail: hiring, employee training, optimizing store operations, seamless checkout, task management and customer loyalty. - Who should tour?
All levels of retail executive management focused on connected journey management, HR, operations and strategy. - What will I learn?
- Best practices and studies in connecting the customer journey
- Product innovations from leading technology companies
- Technologies and platforms that connect the customer journey
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Achieving Operational Excellence
- What is it?
This tour focuses on using a combination of technology and best practices to achieve operational excellence. You will meet companies with the latest technology used to maximize operations from the front end to the back end. - Who should tour?
Retailers looking for operational excellence in technology, finance, business development, IT, branding, loss prevention operations, marketing, business analyst consulting, or anyone who wants to stay on the cutting edge of operations. - What will I learn?
- The impact of achieving operational excellence which benefits consumer demand while making operations run more effectively
- Best practices through learnings from diverse industries
- Integration with technology to improve the overall business process
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